Noticeboard

Did you know that we can now send you text reminders for your appointments?

Please ensure reception have your up to date mobile number to ensure you receive your text!

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For medical advice when the surgery is closed please ring 111

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IMPORTANT CHANGES TO HOW WE HANDLE YOUR DATA

Your GP will shortly be required to supply your personal and confidential medical information to the Health and Social Care Information Centre and NHS England. The practice has NO CHOICE but to allow them to extract this information. However individual patients can instruct their practice to stop the transfer of their data. For more information on this important issue, please ask reception for a leaflet or see the link on the right of this screen, "Extraction of Personal Data". Below is an opt out form for completion if you do not want your information extracted.

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DO YOU WANT TO REGISTER FOR ONLINE ACCESS TO MAKE TELEPHONE APPOINTMENTS AND ORDER REPEAT PRESCRIPTIONS?

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If you want to register for this you will need to come to the surgery with two forms of identification. One must be photographic, i.e. passport, driving licence, bus pass, and one must contain evidence of your address i.e. utility bill. We will then give you log in details so that you are able to make telephone appointments with your doctor and you will be able to order your repeat prescriptions.

This is not available to anyone under the age of 16 years.

The repeat prescriptions do actually link into your medical records so will be accurate.

GDPR - Your Health Record

Confidentiality & Medical Records

Locked blue folder The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

To provide further medical treatment for you e.g. from district nurses and hospital services.
To help you get other services e.g. from the social work department. This requires your consent.
When we have a duty to others e.g. in child protection cases. In these circumstances we do not require your consent to share this information

Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

National Data and Research

This practice is one of over 600 practices in England contributing pseudonymised data for national research and surveillance.

These data enable continuous monitoring of infections and diseases in the community and is used in ethically approved research. The RCGP RSC is the main source of information for Public Health England (PHE) and helps with prediction and management of flu out-breaks and pandemics.

Providing pseudonymised data does not affect patients, their care or privacy, however if you no longer wish to allow your information to be used, please speak to your GP.

WFHP & Stourport Health Centre's Patient Privacy Policy

Your Personal Data

We take your personal data extremely seriously and take every precaution to ensure it is safe and secure.

When you attend an appointment or contact the surgery you may be asked to confirm your contact details with a receptionist or clinician. This is to ensure that we have your correct details such as address, mobile number and email address associated with your clinical record; to enable us to communicate with you about your health in a quick, efficient and secure manner.

Our policy is that normally every young person 14 and above has their own mobile number on their records for confidentiality reasons. If this applies to you or a family member, please contact the surgery to make the necessary changes.

WFHP Patients Privacy Notice

We have forms available at the surgery which we would ask each person to complete, date and sign as their mandate if they want us to stop their data being extracted for care.data secondary data purposes. Copy of form below.

cd_opt_out_form.docx

The following information "Your personal Information in Someone Else's Hands" is also available in leaflet form, at the surgery. Click on the link to find out more. (note the leaflet is written by a non NHS official body).

Your personal information in someone else's hands

Below are 2 leaflets that explains how NHS England and our surgery are sharing your medical information to enable to offer the best possible care:

Patient Leaflet Care Data

About Your Medical Records

The government have also started a publicity campaign about this. This link show the poster

Information Extract Poster

These 2 links show the pages from the published leaflet

Information Extract Leaflet part1

Information Extract Leaflet part 2

The poster and the leaflets (whilst stocks last) are available at the surgery.