Practice Policies

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases. In these circumstances we do not require your consent to share this information

Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

WFHP & Stourport Health Centre's Patient Privacy Policy

Your Personal Data

We take your personal data extremely seriously and take every precaution to ensure it is safe and secure.

When you attend an appointment or contact the surgery you may be asked to confirm your contact details with a receptionist or clinician. This is to ensure that we have your correct details such as address, mobile number and email address associated with your clinical record; to enable us to communicate with you about your health in a quick, efficient and secure manner.

Our policy is that normally every young person 14 and above has their own mobile number on their records for confidentiality reasons. If this applies to you or a family member, please contact the surgery to make the necessary changes.

WFHP Patient Privacy Notice May 2018

WFHP COVID-19 PRIVACY NOTICE.

We have forms available at the surgery which we would ask each person to complete, date and sign as their mandate if they want us to stop their data being extracted for care.data secondary data purposes.  Copy of form below.

cd_opt_out_form.docx

The following information "Your personal Information in Someone Else's Hands" is also available in leaflet form, at the surgery.  Click on the link to find out more.  (note the leaflet is written by a non NHS official body).

Your personal information in someone else's hands

Below are 2 leaflets that explains how NHS England and our surgery are sharing your medical information to enable to offer the best possible care:

Patient Leaflet Care Data

About Your Medical Records

The government have also started a publicity campaign about this.  This link show the poster

Information Extract Poster

 

These 2 links show the pages from the published leaflet

 

Information Extract Leaflet part1

Information Extract Leaflet part 2

 

The poster and the leaflets (whilst stocks last) are available at the surgery.

 



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