Welcome to Stourport Medical Centre Medical practice
The practice is part of the complex containing the town’s old library, police and fire station, as well as the local Medical centre where the District Nurses are based.
Stourport Medical Centre is part of ‘WYRE FOREST HEALTH PARTNERSHIP’. We are one valued and committed team, combining innovation and integrity to provide the best possible quality of care for our patients.
Following the merger in December 2014 of 5 practices and a further admission in December 2015, Wyre Forest Health Partnership now comprises of 6 sites with 40 Partners looking after 73 000 patients, helped by 203 staff. SHC serves nearly 9000 patients with the help of 4 Partners & 3 Associated GPs.
Flu vaccination is available to our eligible patients every year at the surgery to help protect them against flu and its complications.
Due to COVID we once again are expecting greatly increased demand for flu vaccinations in the coming months.
We have planned our capacity to be able to give this important protection to our patients, here at the surgery, and therefore we urge you to book your vaccine with us as soon as possible.
The Surgery will be holding flu clinics at weekends along with weekdays throughout September and October.
To ensure that we are able to maintain social distancing we ask that when you attend for your appointment you arrive at the appointed time you have been given, and that you wear a facemask or covering.
The demand for vaccination this year will be very high so please ensure you book your appointment and reserve your vaccine.
- Appointments are available from 18th September
Take action today and BOOK your FLU appointment! You can book online, or by calling the surgery on 01299 827171
There will be 3 vaccines available this year:
- FLU - Over 65
- FLU – Under 65
- *CHILDREN (Dedicated clinics, dates TBC)
*All children age 2 and 3 years old on 31st August of the current ﬂu season are oﬀered ﬂu vaccination at their GP Surgery. Children in at risk group aged between 6 months and less than 18 years of age are also able to book*
- 50 years old or over
- *Serious long-term health condition
- Living in a long-stay residential care home or another long-stay care facility
- Receive a carer's allowance, or you're the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
- Live with someone who's at high risk of coronavirus (on the NHS shielded patient list) or you expect to be with them on most days over winter
* Serious long-term health condition, including:
- Chronic (long-term) respiratory diseases, such as asthma (that requires an inhaled or tablet steroid treatment, or has led to hospital admission in the past), COPD, emphysema or bronchitis
- Chronic heart disease, such as heart failure
- Chronic kidney disease
- Chronic liver disease, such as hepatitis
- Chronic neurological conditions, such as Parkinson’s disease Motor Neurone disease, MS, cerebral palsy
- Learning disability
- problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
- a weakened immune system as the result of conditions such as HIV or Aids or medicines such as steroid tablets or chemotherapy
- being seriously overweight (a BMI of 40 or above)
With the additional risk of severe consequences of COVID to our Black, Asian and Minority Ethnic (BAME) patients, it is particularly important that you take up this flu vaccination offer this season if you fall into one of the eligible patient groups listed.
I am afraid that I have to let you know, that we have received news that the building contractors in charge of our new build, have gone into administration.
Our Property Developer, has assured us that they are doing everything they can to find a new building contractor to complete our surgery.
External works on the building are 99% complete and once the new building contractor is in place, they should be able to complete the works within approximately 4 months of appointing a new contractor. How long it will take to appoint a new contractor is uncertain, but completion by next spring is hoped for.
This is of course, extremely disappointing news for us all, and very distressing to all those employees at AMG who have now been made redundant.
SMC have been through lots of challenges over the last 12 months and this is just another hurdle that we will overcome and make us a stronger team as a result.
Although this is disappointing news, we remain positive and will of course, continue to provide the high standard of service to our patients that we have until now.
I will update you with any information I have as soon as it is available.
Thanks for your support.
To learn more please click here to find leaflets on COVID-19 vaccine.
Prior to the Covid pandemic WFHP had for several years been offering a remote consultation service, by telephone.
This avoided long waiting times building to be seen by a clinician as there was always availability on the day if required. This way of consulting has now extended to include remote consultations by video and on-line ie “e-consults”. We continued throughout the Pandemic and still always do, offer Face to Face appointments following a remote consultation in agreement with the patient, if it is helpful to management of the patient’s presenting problem.
Click here to access the Shared Care Record Partner Organisations Document
New Shared Care Record delivering better, safer care for all our patients
We wanted to let you know that we are finally connecting our systems to offer joined-up health and care records, which will enable better, safer care and treatment for all our patients.
As a GP, it is difficult to provide joined-up care with so many separate systems for handling patient information. These were not connected, meaning that you often had to repeat your story each time you received care at a different organisation, or with a different health professional. The Shared Care Record means up-to-date records will be immediately available to professionals caring for you as a patient, when you need direct care.
It will mean, for instance, a doctor in a hospital, or a paramedic who attends a 999 call will be able to confidentially access the same crucial information that we can at the Practice, such as details of any allergies and current medications, bringing potentially life-saving benefits.
Robust security measures are in place to protect your health information and all staff must follow the law on keeping your information confidential.
The Shared Care Record is not the same as the General Practice Data for Planning and Research Directions (GPDPR), which is a national NHS Digital initiative to use GP practice data for research and planning purposes.
The shared Care Record is a local initiative to share information with organisations directly involved in your care to ensure that you receive prompt and appropriate treatment when you need it.
For more information, please visit: https://herefordshireandworcestershireccg.nhs.uk/health-services/shared-care-record
AccuRx Online Consultation
Contact us online
No more waiting in the phone queue! Sign up today and use Accurx to contact us.
AccuRx are a technology company, who build software for GPs, hospitals and other healthcare providers to help you communicate with each other. Please click here to find out more information
Please visit out 'online services' page for more information.
We recognise the challenges faced within families during the Covid 19 period has exacerbated the challenges families face in bringing up children. There are times when a family needs help and support. Early help means providing support as soon as a problem emerges, at any point in a child’s life, from pre-birth through to teenage years.
Here to Help is part of Worcestershire’s response to Covid19. Information is available through their website: Here2Help
or call 01905 768053.
Here2help Supporting Happy Parental Relationships Website contains a range of self-help information and links http://www.worcestershire.gov.uk/info/20793/here2help_supporting_happy_parental_relationships
Important information about the coronavirus (COVID-19)
The NHS across Worcestershire and Herefordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:
- a high temperature or
- a new continuous cough
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
BEWARE OF SCAMMERS
There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS.
Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.
We are seeking a GP happy to work across all of our five sites supporting all of our practices.
This really is an exciting opportunity to work in one of our friendly forward thinking practices located within the beautiful Wyre Forest.
Our five sites: Kidderminster Medical Centre, Church Street Surgery, Bewdley Medical Centre, Stourport Medical Centre and Hagley Surgery.
For more information or to arrange an informal chat or to look around please contact Stacy Kirby; Stacy.email@example.com or Tel: 01299 848 233
New Telephone System
The Wyre Forest Health Partnership has changed its telephone system. Whilst there will be no change to the telephone number that you need to contact, you will now hear an options message once your call is connected. The new system will help us to ensure that you speak to the appropriate person as quickly as possible. Please note: calls to and from the Surgery are recorded for training and monitoring purposes and in the event that the Surgery needs to contact a patient via telephone, the surgery number will be withheld. If you have any questions or concerns regarding the changes, please do not hesitate to contact us.
Allocated Named GP
All patients that are now registered at Stourport Medical Centre have a named allocated GP who will oversee your care. You are still entitled to see whichever Clinician you choose to. Please see our 'further information' section on the right.
Did you know we can now send you a text reminder for your appointments?
PLEASE ENSURE RECEPTION HAVE YOUR UP TO DATE MOBILE NUMBER
Next PPG Meeting
Date to be confirmed
MAKING IT EASIER FOR YOU TO HEAR US
Induction loop for the hard of hearing _
This is now installed in reception. The loop works when a patient with a digital hearing aid, switches the T switch on a hearing aid. It makes it easier for you to hear us. It is portable, so if you feel it would be of help during a consultation, we can take it into the doctor's or nurse's room with you.
If the hearing aid is digital it should have been programmed for use with the T setting.
For those who do not use a hearing aid, but have a degree of hearing loss, we also can offer a hand held hearing device which again makes it easier for you to hear us.
Please ask us if you would like more information about this.
JUST 3 NUMBERS TO ACCESS HELP
For the patients of this practice, there are just 3 numbers you need to know to access medical care
Your GP Surgery 01299 827141
For advice during the day, and when the surgery is closed - 111
For immediate, life threatening emergencies - 999
111 is a new number and a new NHS service for patients. Click on this link, below, to find out more.
(Site updated 09/09/2021)