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Noticeboard

Did you know that we can now send you text reminders for your appointments?


Please ensure reception have your up to date mobile number to ensure you receive your text!


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For medical advice when the surgery is closed please ring 111




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 IMPORTANT CHANGES TO HOW WE HANDLE YOUR DATA 


 Your GP will shortly be required to supply your personal and confidential medical information to the Health and Social Care Information Centre and NHS England.  The practice has NO CHOICE but to allow them to extract this information.  However individual patients can instruct their practice to stop the transfer of their data.  For more information on this important issue, please ask reception for a leaflet or see the link on the right of this screen, "Extraction of Personal Data". Below is an opt out form for completion if you do not want your information extracted. 



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 DO YOU WANT TO REGISTER FOR ONLINE ACCESS TO MAKE TELEPHONE APPOINTMENTS AND ORDER REPEAT PRESCRIPTIONS? 


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 If you want to register for this you will need to come to the surgery with two forms of identification.  One must be photographic, i.e. passport, driving licence, bus pass, and one must contain evidence of your address i.e. utility bill.  We will then give you log in details so that you are able to make telephone appointments with your doctor and you will be able to order your repeat prescriptions.


  This is not available to anyone under the age of 16 years.


The repeat prescriptions do actually link into your medical records so will be accurate. 

Patients’ Rights and Responsibilities

The doctors and staff of this surgery undertake to provide our patients with the best possible medical care, subject to the restraints of resources put upon us. As we try our best for our patients, so we expect our patients to work with us to facilitate the high quality of care which we all wish to provide and receive.

Appropriate Behaviour and Courtesy

Aggressive or abusive behaviour will not be tolerated at any time, towards any member of our team. The Practice follows the NHS policy of zero tolerance to violence, aggression and threatening behaviour.

The practice will not accept any unpleasant, aggressive or violent behaviour to any member of staff.  The Practice does not accept any justification for such behaviour.

We consider violence to include actual or threatened physical violence or verbal abuse, which leads to fear for a person’s safety, or distress. Such behaviour may result in removal from our practice list. In extreme cases, violent patients may only be able to access GP services in the presence of supervised security personnel.

We will treat you as an individual and respect your privacy and dignity. In return we ask you to be polite to all our staff. Courtesy is expected at all times.

We reserve the right not to see patients who are under the influence of illicit drugs or alcohol.

 
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