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Noticeboard

Did you know that we can now send you text reminders for your appointments?


Please ensure reception have your up to date mobile number to ensure you receive your text!


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For medical advice when the surgery is closed please ring 111




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 IMPORTANT CHANGES TO HOW WE HANDLE YOUR DATA 


 Your GP will shortly be required to supply your personal and confidential medical information to the Health and Social Care Information Centre and NHS England.  The practice has NO CHOICE but to allow them to extract this information.  However individual patients can instruct their practice to stop the transfer of their data.  For more information on this important issue, please ask reception for a leaflet or see the link on the right of this screen, "Extraction of Personal Data". Below is an opt out form for completion if you do not want your information extracted. 



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 DO YOU WANT TO REGISTER FOR ONLINE ACCESS TO MAKE TELEPHONE APPOINTMENTS AND ORDER REPEAT PRESCRIPTIONS? 


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 If you want to register for this you will need to come to the surgery with two forms of identification.  One must be photographic, i.e. passport, driving licence, bus pass, and one must contain evidence of your address i.e. utility bill.  We will then give you log in details so that you are able to make telephone appointments with your doctor and you will be able to order your repeat prescriptions.


  This is not available to anyone under the age of 16 years.


The repeat prescriptions do actually link into your medical records so will be accurate. 

The Care Quality Commission (CQC)

The Care Quality Commission (CQC) regulates GP Surgeries.  By law, all GP Practices in England must make sure that the care and treatment they provide meet national standards of quality and safety.  This Practice has registered successfully with CQC in order to provide services to our patients.  Periodically, Practices will receive an inspection from CQC inspectors to ensure the services we provide meet the essential standards of quality expected.

The CQC booklet available at the Practice "What Standards you have the right to expect from the regulation of your GP Practice" explains further.

 

When a Practice is meeting national standards of quality and safety, then patients can expect

1 - To be respected, involved and told what's happening at every stage

2 - To receive care treatment and supports that meets their needs

3 - To be Safe

4 - To be cared for by staff with the right skills to do their jobs properly.

5 - Your GP Practice to routinely check the quality of its service

 

If you do not think that this GP surgery is meeting national standards, then please let us know at the surgery; by entering the complaints procedure if you wish.  Alternatively you can contact CQC on 03000 616161 or via enquiries@cqc.org.uk else see the website www.cqc.org.uk

CQC inspection due on 17th May 2017, comment cards can be found in reception for patients to leave feedback for the CQC

 

 

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