Welcome to Stourport Health Centre Medical practice
The practice is part of the complex containing the town’s old library, police and fire station, as well as the local health centre where the District Nurses are based.
Stourport Health Centre is part of ‘WYRE FOREST HEALTH PARTNERSHIP’. We are one valued and committed team, combining innovation and integrity to provide the best possible quality of care for our patients.
Following the merger in December 2014 of 5 practices and a further admission in December 2015, Wyre Forest Health Partnership now comprises of 6 sites with 40 Partners looking after 73 000 patients, helped by 203 staff. SHC serves nearly 9000 patients with the help of 4 Partners & 3 Associated GPs.
New Telephone System
The Wyre Forest Health Partnership has changed its telephone system. Whilst there will be no change to the telephone number that you need to contact, you will now hear an options message once your call is connected. The new system will help us to ensure that you speak to the appropriate person as quickly as possible. Please note: calls to and from the Surgery are recorded for training and monitoring purposes and in the event that the Surgery needs to contact a patient via telephone, the surgery number will be withheld. If you have any questions or concerns regarding the changes, please do not hesitate to contact us.
In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or at the weekend in Kidderminster.
GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – our receptionists will help you to find a convenient appointment.
Allocated Named GP
All patients that are now registered at Stourport Health Centre have a named allocated GP who will oversee your care. You are still entitled to see whichever Clinician you choose to. Please see our 'further information' section on the right.
CLICK HERE TO GET NON URGENT HELP FROM YOUR GP
YOU WILL RECIEVE A SAME DAY RESPONSE WHEN YOUR REQUEST IS SUBMITTED WITHIN THESE
Things will be changing in September and our provider will be changing - WATCH THIS SPACE
Patient access sign in
Did you know we can now send you a text reminder for your appointments?
PLEASE ENSURE RECEPTION HAVE YOUR UP TO DATE MOBILE NUMBER
Next PPG Meeting
Date to be confirmed
MAKING IT EASIER FOR YOU TO HEAR US
Induction loop for the hard of hearing _
This is now installed in reception. The loop works when a patient with a digital hearing aid, switches the T switch on a hearing aid. It makes it easier for you to hear us. It is portable, so if you feel it would be of help during a consultation, we can take it into the doctor's or nurse's room with you.
If the hearing aid is digital it should have been programmed for use with the T setting.
For those who do not use a hearing aid, but have a degree of hearing loss, we also can offer a hand held hearing device which again makes it easier for you to hear us.
Please ask us if you would like more information about this.
JUST 3 NUMBERS TO ACCESS HELP
For the patients of this practice, there are just 3 numbers you need to know to access medical care
Your GP Surgery 01299 827141
For advice during the day, and when the surgery is closed - 111
For immediate, life threatening emergencies - 999
111 is a new number and a new NHS service for patients. Click on this link, below, to find out more.
(Site updated 13/08/2019)